RMV Services
Massachusetts
AAA Members in Massachusetts will be able to take advantage of the following services at the AAA West Springfield office:
- Forms of Payment/Fees
- Duplicate License (Class D, M, DM only)
- Duplicate Registration (under 6000lbs)
- ID Renewal (No Liquor IDs)
- License Renewals (Class D, M, DM only; excluding CDL's)
- Registration Renewals (under 6000lbs)
- Replacement License Plate Stickers
Forms of Payment/Fees
Although AAA accepts many different forms of payments, RMV services are limited to the following forms of payment:
For any Registration transaction the RMV accepts cash, checks and debit/credit cards up to $100. All checks made payable to AAA.
For any License transaction including ID cards, all forms of payment are accepted. (debit/credit cards up to $100).
Cash: US Currency only
Personal Check: Personal checks made payable to AAA, from member conducting the transaction. No third party checks.
Business Check: RMV Policy states business checks are accepted for business registrations only and must match the company name on the registration.
Bank Checks/Money Orders: Bank checks/money orders payable to AAA, drawn on a local bank.
Credit/Debit Cards For any License transaction including ID cards, all major credit cards accepted – MC/Visa/AMEX/Discover
Service Fees: AAA members do not pay any additional service fees over/above the normal RMV-Registry fee.
Fee Listing: http://www.mass.gov/rmv/fees/20141.pdf
License Renewal
Cost: $50.00 (Class D) $65.00 (Class DM) See Mass-RMV Registry fee listing
Description: Non-CDL License Renewals. License Renewals can be processed 364 days in advance.
Process: Member should present their existing photo license. Complete Class D, M or D/M License and ID Card Application form completely: http://www.mass.gov/rmv/forms/license.htm
Processing Time: A temporary license is printed and given after a review of paperwork and payment. The physical license is mailed within 10 days after processing.
Changes
Address Changes: A change of address may be completed as part of the License Renewal transaction.
Physical Description Changes: Changes to physical appearance can be made as part of the License Renewal transaction, except Gender Changes. All Gender Changes must be substantiated and completed at a Full Service RMV Office.
Name Changes: Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.
Eye Exams: License Renewal Applicants will be given and must pass the official Mass RMV-Registry Eye Exam as part of the renewal process. At least 20/40 distant visual acuity in either eye, with or without corrective lenses, and not less than 120 degrees combined horizontal peripheral field of vision to be eligible for a license. Members may ask their Optometrist or Ophthalmologists to sign an official Class D and M Vision Screening Certificate and the eye exam procedure will be omitted: http://www.mass.gov/rmv/forms/20750.pdf
Note: Renew on or after your 21st birthday to receive a standard horizontal license.
Registration Renewal
Cost: Varies by plate type/weight of vehicle. See Mass-RMV Registry fee listing
Description: Registration Renewals, new license plate stickers issued. Registration Renewals can be processed up to 6 months in advance.
Process: Registration Reminder Notice must be signed by registered owner. If Registration Reminder Notice not available a RMV-3 form can be completed and signed by the registered owner: http://www.mass.gov/rmv/forms/RMV3_Internet.pdf
Processing Time: Registration and license plate stickers are printed and given to member after payment and review of paperwork is complete.
Changes
Address Changes: A change of address may be completed as part of the Registration Renewal process.
Vehicle Color Changes: Vehicle color may be changed as part of the Registration Renewal.
Insurance Changes: Insurance Company can be changed if Registration Reminder Notice or RMV-3 Form is stamped to indicate change.
Name Changes:Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.
Note: In order to process leased vehicle registrations, the owner's name must appear on either the physical registration or be listed in the RMV computer system. The AAA office cannot process registrations with parking tickets, excise tax, etc.
Duplicate License
Including lost and damaged licenses
Cost: $25.00 See Mass-RMV Registry fee listing
Description: Non-CDL Duplicate License
Process: Complete Class D, M or D/M License and ID Card Application form completely: http://www.mass.gov/rmv/forms/license.htm
Processing Time: A temporary Duplicate License is printed and given after a review of paperwork and payment. The physical Duplicate License is mailed within 10 days after processing.
Changes
Address Changes: A change of address may be completed as part of the Duplicate License transaction.
Physical Description Changes: Changes to physical appearance can be made as part of the Duplicate License transaction, except Gender Changes. All Gender Changes must be substantiated and completed at a Full Service RMV Office
Name Changes: Name changes must be completed at a Full Service RMV Office. The AAA office cannot complete Name Changes under any circumstances.
Duplicate Registration
Cost: $25.00 See Mass-RMV Registry fee listing
Description: Provides a Duplicate Registration for registered owner
Process:Complete Universal form completely. Form not available online – in branch only. The Universal form must be signed by registered owner. AAA members may process a duplicate registration for themselves or on behalf of another member only.
Processing Time: Duplicate Registrations are printed and given to member after payment and review of paperwork is complete.
Changes
Address Changes: A change of address may be completed as part of the Duplicate Registration transaction.
Vehicle Color Changes: Vehicle color may be changed as part of the Duplicate Registration transaction.
Insurance Changes: Insurance Company can be changed if Registration Reminder Notice or RMV-3 Form is stamped to indicate change.
Name Changes: Name changes must be completed at a Full Service RMV Office. The AAA office cannot complete Name Changes under any circumstances.
ID Renewal
Cost: $25.00 See Mass-RMV Registry fee listing
Description: Renewal of existing State ID's. We cannot process Liquor ID renewals, only Mass ID renewals
Process: Complete Class D, M or D/M License and ID Card Application form completely: http://www.mass.gov/rmv/forms/license.htm
Processing Time: A temporary Mass ID is printed and given after a review of paperwork and payment. The physical Mass ID is mailed within 10 days after processing.
Changes
Address Changes: A change of address may be completed as part of the Mass ID renewal process.
Physical Description Changes: Changes to physical appearance can be made as part of the Mass ID renewal process, except Gender Changes. All Gender Changes must be substantiated and completed at a Full Service RMV Office.
Name Changes: Name changes must be completed at a Full Service RMV Office. The AAA office cannot complete Name Changes under any circumstances.
Replacement License Plate Sticker
Cost: $0.00
Description: Replacement license plate sticker.
Process: Member presents valid registration, appropriate sticker is given. Registration must be valid to issue license plate sticker.
Processing Time: Sticker issued upon review of registration.
Note: AAA members may request license plate sticker for themselves or on behalf of another member only.
These services are available to AAA Members at the 150 Capital Drive, West Springfield office during regular business hours: Monday – Friday 9 am – 5:30 pm; Thursday 9 am – 7 pm; Saturday 9 am – 1 pm.
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