Contact Us

At AAA, member service comes first. We make it easy to contact us at your convenience.

In Person

Locate a AAA office near you

By Email

We will reply to your emails by the next business day from the date the email was received by us. Click on a link below to send an email to us.

Technical Problems -

Maps & Directions -

Car, Air, Hotel or Cruise Travel -

Membership -

Insurance Agency -

General Question/Customer Service -

To protect your privacy, please do not send your credit card number via email.
If you need to provide us with your credit card number, please call 413–785-1381. Thank you

By Phone

Roadside Assistance 1-800-AAA-HELP (1-800-222-4357)

Anywhere in the US and Canada, 24 hours per day, 7 days per week

All Other Services

For any questions or comments regarding our products or services, please feel 

free to contact us directly at 413–785-1381.

By Mail

Main Office:

AAA Pioneer Valley 

150 Capital Drive 

West Springfield, MA 01089